Privacy Policy

Date of Last Update: [09/03/2025]

Privacy Policy

At YT Retail, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information from you when you visit our website, place an order, create an account, or engage with our customer support. This information helps us fulfill your orders, improve our services, and provide you with a personalized experience.

The types of information we collect include:

• Personal Information: Name, email address, billing/shipping address, phone number, and payment details.

• Transaction Data: Order details, payment method, shipping address, and purchase history.

• Device and Usage Data: Information such as IP address, browser type, operating system, and browsing behavior on our website.

• Cookies and Tracking Technologies: We use cookies to enhance your browsing experience, understand your preferences, and analyze website traffic.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Processing Orders: To fulfill and manage your purchases.

• Customer Service: To respond to inquiries, provide support, and improve our service.

• Marketing Communications: We may send you marketing emails and promotional offers based on your preferences. You can opt-out at any time.

• Improving Our Website: To optimize website functionality, improve user experience, and monitor website performance.

• Legal Compliance: To comply with applicable laws, resolve disputes, and enforce our terms and conditions.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party partners to provide you with our services. These third parties include:

• Payment Processors: To securely process transactions and payments.

• Shipping Providers: To deliver your orders to the specified address.

• Service Providers: We may share your data with vendors who help us operate our website, process transactions, and enhance our services (e.g., email services, marketing platforms).

These partners are required to keep your data secure and use it only for the purposes we specify.

4. Data Security

We implement security measures to protect your personal data from unauthorized access, alteration, or destruction. These include:

• Encryption: We use SSL encryption to protect sensitive information, such as credit card details, during transmission.

• Access Controls: Only authorized personnel have access to your personal information.

• Secure Payment Processors: We use secure, third-party payment processors to handle your payment information.

5. Your Rights Over Your Data

You have the right to control your personal data. Specifically, you can:

• Access Your Information: Request a copy of the personal data we hold about you.

• Correct Your Information: Update or correct any inaccuracies in your personal details.

• Delete Your Information: Request the deletion of your data (subject to legal obligations).

• Opt-out of Marketing Communications: You can unsubscribe from our email marketing list at any time by clicking the “unsubscribe” link at the bottom of our emails.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to provide a personalized shopping experience and collect analytics on website usage. Cookies help us remember your preferences, track your behavior on our site, and improve functionality.

• Essential Cookies: These cookies are necessary for website functionality, such as enabling secure login and payment processing.

• Analytical Cookies: We use analytics tools to monitor website traffic and behavior to improve our services.

• Advertising Cookies: These cookies help us provide personalized ads and measure the effectiveness of our marketing campaigns.

You can manage cookie preferences through your browser settings.

7. Children’s Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 13. If we discover that we have inadvertently collected such information, we will delete it as soon as possible. If you believe we have collected personal information from a child, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. These third parties have their own privacy policies, which we recommend you review. We are not responsible for the content or privacy practices of these external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through an announcement on our website. The updated Privacy Policy will reflect the date of the most recent revision at the top of the page.

10. Compliance with Google Merchant Center Requirements

We adhere to Google Merchant Center’s privacy and security standards. We ensure that:

• Clear and Transparent Data Usage: We clearly inform our customers about how their data is used.

• Secure Transactions: We use secure, trusted payment processors for all transactions.

• Google’s Policies Compliance: We follow Google’s guidelines for handling personal data and ensure the security of user information during interactions with our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

YT Retail
Email: service@hotelectronicshop.shop
Phone: +852 971 451 74
Address: Shop 2, Lower G/F., 1 Kam Ying Court Shopping Ctr, Ma On Shan, Shatin, N.T.  Hong Kong